Frequently asked questions
Welcome to our customer service. Here you will find Frequently Asked Questions & Answers and contact information. We are happy to help you with all types of questions you may have about products, orders and returns.
Shipping & Delivery
We use tools to find the best solution for you and the most environmentally friendly.
7-14 day delivery time.
You can do this easily via the link you receive in your email or when logged in.
We deliver to both postal agents and home delivery.
Returns & Exchanges
You can easily do this via our contact form. Make your return here.
No, you as the customer are responsible for the return cost.
Your refund will be processed within 5-7 business days. Once we have registered that you have made a return or cancelled your order, you will receive your payment back in accordance with our refund policy.
Orders & Ordering
Yes, you can. Just contact info@nordicsportsgear.se and we will help you there.
If you have not received any confirmation, just get in touch and we will help you. info@nordicsportsgear.se
Support & Contact
Support is open Mon-Fri 8am-5pm.